Garuda Indonesia is listed as a 4-star airline by Skytrax, and is also listed Skytrax's Quality Approved Among Airlines. It is Wholly owned by the Indonesian Government and employs 6.285 staff (at March 2007). The airline is based in Jakarta at the Soekarno-Hatta International Airport, and also has a hub at Ngurah Rai International Airport, Bali. The airline flies to a number of destinations in South-East, East Asia, the Middle East and Australia. It also Previously Several flew to Europe and destinations in North America.
TICKETING OFFICER FIELD
Responsibilities:
- Ensure effective operations of City Check-in Services, Cargo
- Ensuring the availability of appropriate solutions to customer related Reservation Passenger, Cargo, Passenger Ticketing, GFF service, and refund ticket
- Ensure the sale of articles Garuda Shop
- Ensuring the right solution for customers handling of Lost / Damage Baggage and Claim Complain, Complain Passenger and Cargo / complement
- Ensure demand and sales of tour packages available can be sold
- Ensure the information provided in accordance with customer requirements
Requirements:
Citizen of Indonesia
Men / Women
Age max. 25 years
Domiciled in Medan and surrounding areas
Education graduates min. D3 all departments of university / educational institution leading
GPA min. 2.75 (4:00 scale)
Look attractive
Min height for women. 160cm, and men min. 165cm, with a weight proportional
Physically and mentally healthy
Fresh graduates are welcome to apply
Mastering the English Language (active oral and written)
Mastering the use of computers and information systems applications (min. Ms Office and internet)
Willing to be placed at Garuda Indonesia Sales Office in Medan brach Office and work with the shift system
Passengers SERVICE ASSURANCE
Responsibilities:
- Ensure the achievement of On Time Performance (OTP) via handling of Pre and Post Flight Handling and Customer Service
- Ensuring the Pre and Post Flight Operational handling and Customer Service by Ground Handling Agent (GHA) run in accordance with applicable SOP
- Ensure the handling of Code Share Agreement for Pre and Post Flight Handling and Customer Service with Other Carrier carried out in accordance with procedures
- Ensuring the availability of the report activities related to the Pre and Post Flight Handling and Customer service
- Ensure the handling of irregularities by the GHA Flight run in accordance with SOP
- Ensuring Flight report irregularities
- Ensure the implementation of operational activities in aviation and flight catering in accordance with (Service Level Agreement) SLA
- Ensure the follow-up findings of SLA, Service Station Report by GHA followed
TICKETING OFFICER MAKASSAR
Responsibilities:
- Ensure effective operations of City Check-in Services, Cargo
- Ensuring the availability of appropriate solutions to customer related Reservation Passenger, Cargo, Passenger Ticketing, GFF service, and refund ticket
- Ensure the sale of articles Garuda Shop
- Ensuring the right solution for customers handling of Lost / Damage Baggage and Claim Complain, Complain Passenger and Cargo / complement
- Ensure demand and sales of tour packages available can be sold
- Ensure the information provided in accordance with customer requirements
Requirements:
Citizen of Indonesia
Men / Women
Age max. 25 years
Domicile in Makassar and the surrounding
Education graduates min. D3 all departments of university / educational institution leading
GPA min. 2.75 (4:00 scale)
Look attractive
Min height for women. 160cm, and men min. 165cm, with a weight proportional
Physically and mentally healthy
Fresh graduates are welcome to apply
Mastering the English Language (active oral and written)
Mastering the use of computers and information systems applications (min. Ms Office and internet)
Willing to be placed at Garuda Indonesia Sales Office in Makassar brach Office and work with the shift system
MARKETING ANALYST (PRODUCT & BRAND Managment)
RESPONSIBILITIES:
- Formulated to make sure important issues (objective) of the Commercial Product & Brand Management / Portfolio Management Channel / e-Business / Promotion Management / Marketing PR, through analysis, formulation, compilation, modeling, forecast data / information in order to see the amount of development / other indicators associated as an input to be anticipated by management
- Ensuring the availability of alternative solutions or improvement recommendations Commercial Product & Brand Management / Portfolio Management Channel / e-Business / Promotion Management / Marketing PR to improve the quality of management decisions
- Ensuring understand the process, methodology or rekomendasiCommercial Product & Brand Management / Portfolio Management Channel / e-Business / Promotion Management / Marketing PR optimally by related parties
- Ensure terimplementasinya program associated with the Commercial Product & Brand Management / Portfolio Management Channel / e-Business / Promotion Management / Marketing PR
- Ensuring the availability of reports and review of the implementation of the program implementation
- Making related to Product Design & Brand and develop / update the website content on the product and brand
- Menenangani matters related to the Product & Brand Development
REQUIREMENTS:
Man, citizen
Age max. 27 years
Physically and mentally healthy
Education min. S1 graduate from reputable university
Department of Graphic Designer, DKV, Marketing, and Information Technology
GPA min. 3.00 (4:00 scale)
Preferred experience in a related field min. 1 year
Can apply Adobe Photoshop, Adobe Illustrator, Adobe InDesign, adobe flash, adobe premiere pro, corel and microsoft office
Understand the concept and layout of online media
Able to organize large events associated with the marketing promotion
Able to make the concept in creating / developing a product that sells
Communicative, disciplined, hardworking, creative, innovative, dynamic, and can work under pressure
Ability to work in a team or individual
Actively master English, both spoken and written
Placement in Building Management Garuda Indonesia - Area Offices Soekarno-Hatta
OPERATION SERVICE ASSURANCE
Responsibilities:
- Ensure the achievement of On Time Performance (OTP) via the operational handling of Load Control / Ramp Control / Catering Control by Ground Handling Agent (GHA)
- Ensuring Operational Load Control / Ramp Control / Catering Control by GHA run in accordance with applicable SOP
- Ensuring the availability of the report activities related to Load Control / Ramp Control / Catering Control
- Ensure the handling of irregularities by the GHA Flight run in accordance with SOP
- Ensuring Flight report irregularities
- Ensure the implementation of operational activities in aviation and flight catering in accordance with the SLA
- Ensure the follow-up findings of SLA, Station Operation Report by GHA followed
Requirements:
Men / Women
Citizen of Indonesia
Age max. 27 years
Education graduates min. D3 all the majors (preferably majoring in Air Transport Management / Airport) of university / educational institution leading
GPA min. 2.75 (4:00 scale)
Look attractive
Min height for women. 160cm, and men min. 165cm, with a weight proportional
Physically and mentally healthy
Fresh graduates are welcome to apply
Mastering the English Language (active oral and written)
Mastering the use of computers and information systems applications (min. Ms Office and internet)
Willing to be placed in areas of Soekarno-Hatta and works with the shift system
Registration is done online through e-Recruitment website at Garuda Indonesia http://career.garuda-indonesia.com
Only candidates who meet the requirements will be contacted and invited to participate in the selection process. The entire selection process will be held in Jakarta.
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